QUALITY CLAUSES

Q010              Time limit of record retention

 

Unless otherwise required by the Contract, the Supplier shall maintain all records that provide objective evidence of compliance to the Contract requirements for a minimum of fifteen (15) years after the last delivery of products and/or services on the Contract. Such records include drawings, specifications, work instructions, certifications and test reports and any other records generated in the course of procurement, manufacturing, testing, processing, inspecting, preserving, packaging and shipping products to Johnson MFG, and when applicable include records generated by the Supplier's sub-tier sources. Such records may be in any form including, electronic, hard copy or microfilm and shall be handled and stored in a manner to preclude deterioration or loss during the time period specified. Upon request, the Supplier shall be capable of retrieving & delivering required records to Johnson MFG within ten (10) working days or sooner from date of request by Johnson MFG. Prior to discarding, transferring to another facility, or destruction of such records, the Supplier shall notify Johnson MFG in writing and allow Johnson MFG the opportunity to gain possession of such records including applicable records at the Supplier's sub-tier sources.
 

Q020                 Supplier notification of nonconforming product and changes to their external providers

 

Any products found to be nonconforming to Johnson MFG purchase order requirements either by the Supplier or the Supplier's sub-tier sources, shall be identified and segregated. Supplier shall notify Johnson MFG within 24 hrs. of discovery. Supplier shall notify Johnson MFG of changes to their external providers or location of manufacture, and obtain Johnson Manufacturing’s approval. Supplier shall notify Johnson MFG within 24 hrs. of discovery.

 

Q030              Supplier notification to Johnson Mfg of changes in product and/or process definition, and approval process

 

Supplier to notify Johnson MFG of any changes to product or process definition that varies from the purchase order requirements.

Changes to product or process definition that varies from the purchase order requirements, must be approved in writing by Johnson MFG.

Q040              Supplier requirements to flow down to subcontractors used by the supplier the applicable requirements stated                                   in the purchasing documents including key characteristics where required

 

The Supplier, as the recipient of the purchase order, is responsible for meeting all purchase order specified technical and quality requirements, whether the Supplier performs the work, or the work is performed by the Supplier's sub-tier sources. When the Supplier uses sub-tier sources to perform work on products scheduled for delivery to Johnson MFG, the Supplier shall include (flow-down) on Purchase Orders or Contracts, to the sub-tier sources, all of the applicable technical and quality requirements of the Johnson MFG purchase order, including when applicable the requirement to document and control 'key characteristics' and/or 'key processes', and to furnish certifications and test reports required by the applicable 'Q' Clauses.

Q050              Quality / Inspection system 

 

Supplier shall maintain a quality/inspection system that will ensure all goods and services conform to contract requirements whether manufactured or processed by Supplier or procured from Sub-Tier Suppliers.

Q110             Quality / Inspection system per ISO 9001

 

Supplier shall establish and maintain a quality program in compliance with the requirements of international standard ISO 9001.

 

Q140              Calibration system per ISO 10012:2003

 

Supplier shall establish and maintain a calibration system in compliance with the requirements of ISO 10012:2003

 

Q180              In-process source inspection

 

Products to be delivered under purchase order require in-process source inspection, tests or both, by Buyer’s quality representative at the point(s) specified in the purchase order.  Supplier shall notify Buyer at least 48 hours in advance of the time the product will be ready for in-process inspection.  Suppliers measuring and test equipment, facilities, and personnel shall be made available for use by Buyer’s representative when requested.

 

Q190              Final source inspection

 

Products to be delivered under the purchase order require in-process source inspection, tests, or both by Buyer’s quality representative prior to delivery to Buyer.  Supplier shall notify Buyer at least 48 hours in advance of the time the product will be ready for in-process inspection.  Suppliers measuring and test equipment, facilities, and personnel shall be made available for use by Buyer’s representative when requested.

 

Q220             Right of access by Johnson MFG, Johnson MFG customer and authorities to all facilities involved in the order                                    and to all applicable records

 

During performance on this purchase order, Johnson MFG, Johnson MFG customer and authorities shall have right of access to all facilities involved in the order and to all applicable records.

 

Q240              Cert of Conformance

 

Supplier shall provide, on the packing list/shipper or on a separate document, a written statement that all supplies and/or services comply with all requirements of the purchase order.  Certifications of Conformance as a minimum shall contain the part number, revision, packing list/shipper number, qty., and Johnson purchase order number.

 

Q290              Full Certifications Required

 

With each delivery of product, Supplier shall furnish all certifications/test reports covering the material and processes used to fill this order.  Certifications as a minimum shall contain the part number, revision, specification, qty., and Johnson purchase order number.

                                   

Q540              First Article at Suppliers Facilities

 

Johnson Mfg. Inc. must perform inspection and acceptance of first article product prior to delivery.  Supplier shall notify Buyer at least 48 hours in advance of the time the product will be ready for inspection.  Suppliers measuring and test equipment, facilities, and personnel shall be made available for use by Buyer’s representative when requested.

 

Q570              100% inspection

 

Supplier shall perform 100% inspection of all characteristics on all products covered by the purchase order.  Records of suppliers 100% inspection results showing actual values shall accompany each delivery of product to Buyer.

Q580              Counterfeit Parts

 

Johnson Manufacturing requires its suppliers to take steps to eliminate the risk of introducing counterfeit parts and materials. We define Counterfeit Work as items that are or contain unlawful or unauthorized reproductions, substitutions or alterations that have been knowingly mis-marked, misidentified or otherwise misrepresented to be an authentic, unmodified part from the original manufacturer or a source with the express written authority of the original manufacturer or the current design activity, including an authorized aftermarket manufacturer. Unlawful or unauthorized substitution includes used items represented as new or the false identification of grade, serial number, lot number and date code or performance characteristics

Q590              Test Specimens

Supplier shall provide test samples when requested for design approval, inspection/verification, investigation, or auditing.

Q600              Competence

Suppliers shall keep up to date records on the validation of competence of employees producing goods/services for Johnson Manufacturing Inc.

Q610              Ethics

Suppliers shall ensure persons are aware of their contribution to product or service conformity and safety and the importance of ethical behavior.

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